New Employee IT Setup
New employee starting? We can prepare their technology before their first day.
- $168
- Per hour, flat rate
- $0
- Callout, travel & booking
- No contract
- No monthly minimum
- 1 hr
- Minimum — told before it’s up
A new starter’s first morning goes badly if the computer is not ready, the password does not work or nobody can find the shared files.
Services can include:
- Computer preparation
- Microsoft 365 account setup
- Email configuration
- Microsoft Teams
- OneDrive
- Printer access
- Software installation
- Security configuration
- MFA setup
- Shared mailbox access
- File access
- Basic workstation setup
What to tell us
A few details, ideally a few working days ahead. If it is tomorrow, call anyway.
- Who and when. Their name, role and start date.
- What they use. The software, shared mailboxes, folders and printers their job needs.
- Their equipment. Whether they are getting a new computer, taking over an existing one, or using their own.
- Who looks after them. The manager who should receive anything we cannot finish before day one.
When someone leaves
Setting a person up is half the job. When someone leaves, their access should end the same day: sign-in blocked, sessions signed out, mailbox and files passed to the right person, licence removed or reassigned, and any devices accounted for.
It is the part most small businesses forget, and it is how former staff end up with access months later. We can handle it as a once-off job, working to a checklist so nothing is missed.
What we confirm before they arrive
Setup is only finished when the person can actually work.
- They can sign in, and multi-factor authentication works on their phone
- Email arrives on their computer and their phone
- They can open the shared folders and files their role needs
- The printer prints, and the right shared mailboxes are visible
- Teams and the software they use are installed and open
- The computer is updated and protected, with nothing left to install
Doing this regularly?
If employees are joining and leaving regularly, onboarding should become a managed process rather than an individual IT job each time.
Defy IT can maintain your user environment and manage employee onboarding and offboarding as part of an ongoing IT service.
Common questions
Related business IT help
What does your business need help with?
Tell us what is going on and how you would describe your requirements. Your answer tells us which team should pick it up, so nobody tries to sell you a managed IT agreement you did not ask for.
- Phone
- 1800 851 816
- Hours
- Mon–Fri 8:30am–4:30pm
Sat 9am–2pm - [email protected]
- Rate
- $168/hr, no callout fee