Afford IT Business  /  Computer Support

Business Computer Support

Computers are tools. Your staff shouldn’t spend half their day fighting them.

Get Business Computer Support Call 1800 851 816
$168
Per hour, flat rate
$0
Callout, travel & booking
No contract
No monthly minimum
1 hr
Minimum — told before it’s up
01  What we help with

Afford IT provides business computer support for desktops, laptops and workstations.

When one person’s machine is slow or a new starter’s laptop is not ready, the cost is not the repair bill — it is the hours a paid employee spends waiting, working around the fault or trying to fix it themselves. The aim of this service is to get people working properly again with as little disruption as possible.

  • Slow computers
  • Windows problems
  • Application problems
  • New computer setup
  • Laptop configuration
  • Workstation replacement
  • Business software
  • Device migration
  • Office printers
  • Peripheral installation
  • Multi-monitor setups
  • Business hardware troubleshooting
02  Typical jobs

Three jobs we do most

Most business computer work falls into one of these.

Set up

A machine ready to work

New desktops and laptops configured for your business: user account, software, printers, email, files and security settings, so the person can sit down and start.

Fix

A fault found, not guessed at

Slow startup, application crashes, failing updates or a machine that will not behave. We diagnose it and tell you whether a repair makes sense or whether replacing the machine is the cheaper answer.

Move

Old machine to new

Moving a person’s files, profile, email and software onto a replacement computer, and confirming everything they use still works before the old one is retired.

03  Replacing computers

Windows 10 and ageing machines

Windows 10 reached end of support on 14 October 2025. A business computer still running it no longer receives routine security updates, and some of the software your staff rely on will eventually stop supporting it. If your machines are older than about five years, a short assessment is worthwhile before anything fails at a bad moment.

We can check which computers can run Windows 11, which should be replaced, and what order makes sense so you are not buying everything at once. Replacement is usually cheaper and calmer when it is planned than when it is forced by a failure.

04  Fleet management

Managing a fleet rather than one computer?

Supporting one or two computers reactively is straightforward. Supporting 10, 20 or 50 machines is a completely different problem.

At that point your business benefits from:

  • Central device management
  • Security policies
  • Patch management
  • Monitoring
  • Standardised configurations
  • Endpoint protection
  • Asset management
  • Automated deployment
  • Helpdesk access

That’s what Defy IT is designed for.

Explore Defy IT Managed Services Compare PAYG vs Managed IT
05  Questions

Common questions

Yes, both. Most business environments we see are Windows computers with Microsoft 365, which is where most of this work happens, but we also support Macs. Describe what you run when you call and we will tell you before you spend anything whether it is something we can do well.

We give you a straight answer. Our technicians are salaried, so nobody here earns more by recommending a replacement. If a repair costs more than the machine is worth, or the computer is too old to be secure, we will say so.

Yes. Rolling out a handful of new machines is a common job, and we can prepare them at our Indooroopilly workshop or onsite. If it is a larger or ongoing rollout, see the projects page.

Describe the problem when you call, and we will tell you whether it can be fixed remotely or needs a visit. Many software and settings faults are resolved remotely within the hour.
06  Related

Related business IT help

07  Get help

What does your business need help with?

Tell us what is going on and how you would describe your requirements. Your answer tells us which team should pick it up, so nobody tries to sell you a managed IT agreement you did not ask for.

Hours
Mon–Fri 8:30am–4:30pm
Sat 9am–2pm
Rate
$168/hr, no callout fee
How would you describe your requirements? *

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Call 1800 851 816 Mon–Fri 8:30am–4:30pm Enquire