Brisbane  /  $135/hr  /  $0 callout

Laptop Repair Brisbane

Cracked screen, broken hinge, a battery that won't hold charge, a drink across the keyboard, or a laptop that simply won't turn on. We repair Windows laptops and MacBooks at your home or business, or at our Indooroopilly office — for a flat $135 an hour with no callout fee.

$135
Per hour incl. GST, any laptop
$0
Callout, travel & booking
30 days
Workmanship warranty
Mac + PC
Windows laptops and MacBooks
01  What we fix

Laptop faults we repair every week

Laptops fail differently from desktops. Everything is packed into one shell that gets carried, dropped, charged in bed and opened next to a cup of coffee. These are the jobs that make up most of our laptop work across Brisbane.

  • Cracked or flickering laptop screens
  • Broken or stiff hinges
  • Batteries that won't hold charge, or have swollen
  • Laptops that won't turn on or charge
  • Worn or loose charging ports
  • Liquid damage assessment
  • Keyboards and touchpads that stopped responding
  • Overheating and loud fans
  • Slow laptops and SSD upgrades
  • Windows and macOS faults

Laptop repair pricing

$135/ hour

Including GST, minimum one hour. The same rate for a budget Windows laptop as for a MacBook.

  • No callout, travel or booking fee
  • Parts quoted before we order them — never ordered without your approval
  • Told before the first hour is up if it will run longer
  • Onsite, or drop-off at Indooroopilly by appointment
Call 1800 851 816 How pricing works
02  Common repairs

What each repair involves

Most laptop repairs are labour plus a part. We find the fault first, tell you what the part costs, and only then order it.

01

Laptop screen replacement

We identify the exact panel your model uses, quote it, and fit it once it arrives. If the "cracked screen" is really a failed cable or graphics fault, we find that before you buy a screen you didn't need.

02

Hinge repair

A hinge that creaks or resists is pulling on its mounts. Caught early it is a straightforward repair; left alone it cracks the case and can take the screen cable with it.

03

Battery replacement

If your laptop only runs on the charger, or the case has started to bulge, the battery is finished. A swollen battery should be replaced promptly — stop using the laptop and call us.

04

Won't turn on or charge

It could be the charger, the charging port, the battery or the board. We test each in order so you pay to fix the fault that is actually there, not the most expensive guess.

03  How it works

Onsite laptop repair, or drop it at Indooroopilly

Plenty of laptop problems — slow performance, software faults, WiFi and email issues, SSD upgrades — are fixed at your kitchen table. We come to you anywhere across Brisbane, Ipswich, Logan and Moreton Bay, with no callout or travel fee. Where a repair needs a part ordered, we diagnose onsite, quote the part, and fit it when it arrives.

If it suits you better, drop the laptop at our Indooroopilly office. Call first and we'll set a time so a technician is there to take it.

  1. Call 1800 851 816 and describe what's happening. Often we can tell you on the phone which way it's likely to go.
  2. We diagnose it — onsite or at Indooroopilly — inside the first hour.
  3. You approve any part before we order it. If the laptop isn't worth repairing, we say so and tell you what we'd buy instead.
  4. We fix it and it's covered — 30 days on our workmanship, and the manufacturer's warranty on parts, typically 12 months, with us handling any claim.
Afford IT technician repairing a laptop at a customer's kitchen table in Brisbane
Onsite laptop repair  /  Greater Brisbane
04  Try first

Worth trying before you call

Two minutes of checks can save you a repair — and whatever you notice helps us diagnose faster when you do call.

  1. Try a different power point and check the charger light. A failed charger looks exactly like a dead laptop.
  2. Hold the power button for 15–20 seconds with the charger connected, release it, then press it normally. This clears a hung power state on many models.
  3. Plug in an external monitor or TV. If a picture appears there, the laptop is working and the fault is the screen or its cable — useful to know before you call.
  4. Unplug every accessory — USB drives, docks, mice — and try again.

Stop and call us if…

  • You spilled liquid on it. Power off, unplug the charger, don't charge it "to see if it still works".
  • The case is bulging, the touchpad is lifting, or the lid no longer closes flat. That is a swollen battery — stop using it.
  • It clicks, grinds or smells hot. Power off and leave it off.

Diagnosis is part of the first hour, so stopping early never costs you extra.

Call 1800 851 816
05  Questions

Laptop repair questions

Labour is $135 per hour including GST, minimum one hour, with no callout, travel or booking fee. Parts such as screens and batteries are extra and are always quoted before we order them — nothing is ordered without your approval.

Yes. We repair Windows laptops and MacBooks at the same $135 per hour rate, regardless of brand or model.

Yes. We confirm the exact panel your model needs, quote it, and fit it once it arrives. Screen and battery replacements depend on part availability, and we tell you the expected timing when we quote.

If it isn't, we say so. Diagnosis happens inside the first hour, and if the laptop is beyond economic repair we explain why and recommend what we would buy in your position instead.

Both. We come to homes and businesses across Brisbane, Ipswich, Logan and Moreton Bay with no callout fee, or you can drop off at our Indooroopilly office by appointment — call first and we'll set a time.

Our workmanship is covered for 30 days. Parts carry the manufacturer's warranty, typically 12 months, and we manage that claim on your behalf.
07  Book a repair

Get your laptop looked at.

Call and tell us what it's doing. $135/hr, no callout fee, and you approve every part before it's ordered.

Mon–Fri 8:30am–4:30pm  |  Sat 9am–2pm  |  Brisbane, Ipswich, Logan, Moreton Bay

Call 1800 851 816 Mon–Fri 8:30am–4:30pm Book