IT Help for Sole Traders & Work-From-Home Setups
Setting up a home office, and keeping it working when something breaks — repairs, troubleshooting and support for people who work from home.
- $0
- Callout, travel & booking
- 1 hr
- Minimum — told before it’s up
- Remote or onsite
- Whichever gets you working sooner
- No contract
- Pay only when you need us
When you work for yourself, or from home, your home office is the business. There is no IT department down the hall — and a dead laptop or a Wi-Fi drop in the middle of a client call comes straight out of your day.
Afford IT helps sole traders, contractors and people working from home in two ways: setting the home office up properly, and fixing it when something stops working. Our technicians are qualified employees, we tell you what is wrong and what it will involve before we start, and there is no contract and nothing to pay between jobs.
That includes hands-on repairs and troubleshooting. The computer, laptop, printer and network are the tools your work runs on, so keeping them going is part of supporting a home office, not an extra.
Work-from-home IT setup, done properly
Most home offices grew by accident. A proper setup takes a few hours and saves a lot of lost ones.
A network that holds up on calls
Wi-Fi that reaches the room you actually work in, a router set up sensibly, and a cable where a cable is the better answer. Video calls stop breaking up when the network is planned for them.
WiFi & internet helpEmail, accounts and files
Email that works on your computer, laptop and phone, your accounts and files in one place you can find, and Microsoft 365 set up for how you work if you run a business.
Email setup & helpBackups and security
A backup that is not a USB stick on the desk, multi-factor authentication on the accounts that matter, and work kept separate from the family computer or personal logins.
Backup & data transferWhen something breaks, the work stops
Setup gets you working. This is what keeps you working.
If you work for yourself you cannot wait a week for a laptop. We diagnose and fix the equipment your work depends on, remotely where we can and onsite across Brisbane, Ipswich, Moreton Bay and Logan, and we tell you honestly when a repair is not worth the money.
- Slow or crashing computers and computer repairs
- A laptop or desktop that will not start, or a failed drive
- Wi-Fi that drops out, dead spots in the office room, a router that needs replacing
- Printers and scanners that go offline or will not connect
- Email that stops sending, receiving or syncing between devices
- Pop-ups, viruses and malware, and accounts that have been taken over
- Updates that fail and software that will not install or licence
- Recovering files after a scare, with data recovery and a backup afterwards
People who are the whole business
If you work from home, or your business is you, this page is for you.
- Tradies and contractors running quotes, invoices and email from a home office
- Consultants, accountants and bookkeepers working from home
- Designers, writers, photographers and other creatives
- Allied health, NDIS and support providers with a home-based practice
- Online sellers and market-stall businesses
- Real estate, finance and insurance agents working remotely
- Employees working from home who need their own home network sorted
- Anyone starting a business from the spare room
One hourly rate, told before the hour is up
No callout, travel or booking fee, and no contract. Which rate applies depends on who the work is for.
$135 an hour, including GST
For your own computers, Wi-Fi and devices at home. Minimum one hour, and you are told before a job goes past it.
How our pricing works$168 an hour
For sole traders and businesses: work that is for your business rather than for you at home. Pay-as-you-go, one-hour minimum, no monthly minimum.
Business IT supportTell us what is happening
- Tell us what you need. A fault, a setup or a question — a sentence or two is plenty. Call us or book online.
- We work out the quickest route. Remote if the problem allows it, onsite if it needs hands on equipment, or a planned setup session.
- We do the work. You are told before a job goes past the first hour.
- That is it. No agreement and no monthly fee. Call again when you need us.
Home office questions
More help
Home office not working? Call Afford IT.
Describe what is happening and we will tell you what it is likely to involve before we start.
No callout fee | No travel fee | No booking fee